Jaime Candy is a performance improvement, turnaround management and business advisory services firm.

Wake-Up Series :: Empathy in a Business Context

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Wake-up series is an ongoing conference suite organized by Jaime Candy on various subjects.

Last conference took place on March 26th 2009.

Here is a presentation draft.

Business Turnaround Aspects - some pointers

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A. STRATEGIC TURNAROUND - BUSINESS MODEL INNOVATION (NEW BUSINESS STRATEGY)

IMPACT

  • Reposition the business
  • Extreme cost cuts
  • Medium term sales increase
  • Increase profitability

INCREASE SALES

  • Find new and unexploited market niche; develop a new marketing strategy and price configuration

DECREASE COSTS

  • Restructure the activity configuration; Focus on the main competency, outsource / partner the rest

B. OPERATIONAL TURNAROUND - OPERATIONAL INNOVATION (OPTIMIZE TACTICS ON PRESENT MODEL)

IMPACT

  • Low to medium cost reductions
  • Increase profitability
  • Low to medium increase in sales

INCREASE SALES

  • Retain and develop present accounts / clients
  • Optimize present sales and pitch process and success rate
  • Modify the price configuration

DECREASE COSTS

  • Optimize productivity; project management process
  • Reduce operational expenses
  • Combine competencies

Happy and Beautiful 2009!

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We were fortunate to have an amazing 2008. We have worked on interesting projects with amazing clients and cool partners. 2009 looks extremely exciting with many problems to solve, companies to help and great challenges to address.

We wish you a profitable and positive 2009 -  May the current economic turmoil bring you new opportunities.

Happy New Year!!

The Jaime Candy Team

A Jaime Candy Strategy: Ubisoft project wins 2 Boomerang Awards

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The project www.CreatorsofEmotion.com, an international HR website for the gaming company Ubisoft, just received two Grand Prix at the Montreal interactive awards show the Infopresse Boomerangs 2008. Jaime Candy provided analysis and strategy services in marketing and project management. We have worked along with Cédric from VarialStudio and Yako.

Awards : BOOMERANG Grand Prix for best website and BOOMERANG Grand Prix for B2C Large Business.

It’s the economy… and we can help

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Yes, it is happening. Nevertheless these difficult times in the economy hide great opportunities for your business.

Consumers will start to trim their expenses and find comfort in their primary needs. Even lovemark brands and products will find their consumer base challenged by the economic slowdown. Strategically, your organization’s goal should be to accompany your customer through these tough times which will eventually pass.

Here are some ways that can help companies stay in the game while lowering their expenses.

1. Connect with your customers. Right now consumers are looking for friends who will give them a good deal. Your company or product can be that friend, and that trust/understanding relationship will stick with your customer during and after economic hardship.

  • Design smart marketing campaigns to engage and connect with your customer. Only offering promotions will not cut it, there is an emotional dimension that has to be catered to in order to increase customer engagement.

2. Review your activity configuration and optimize how you get things done in your company.

  • Service and product development and production
  • Services and product marketing and sales
  • Customer support

3. Increase your employee retention. You want your employees to rally behind your company vision especially in unstable economic times. One of the worst mistakes a company can make is to create too much strain on their employees.

  • Clear top-down inspirational communication
  • Corporate policies
  • Management / supervision support
  • Employee-level interventions

Errors many companies make in times of crisis include focusing too aggressively in making new sales or putting useless pressures on their employees. Companies should instead find ways to innovate at their business model level, in product development/support and to engage their employees and customers. Simple innovative interventions can help you stay in the game and win in the long run.